Q: Can I track my orders? A: Want to know exactly where your packages are? We've got verification of shipping status through UPS Website! (Remember, allow 2 days for us to ship your order before you try to track it.) Find your order. Once we send you e-mail with your tracking number then go to UPS web site and put your tracking and click enter. PLEASE NOTE: Items under 1 pound may be shipped Parcel Post First Class. Items shipped Parcel Post First Class cannot be tracked. Q:Why are Alaska, Hawaii, Puerto Rico, the Virgin Islands, and Guam paying higher rates? A: Because these areas outside the continental United States pay higher shipping and handling rates because all carriers charge higher rates to ship to these areas. Q: How can I have an order shipped Rush? A: Rates are significantly higher for Rush Service and on all hipments outside the continental United States. Therefore, we encourage custmers to avoid using rush service and to have goods shipped to a physical address, to minimize shipping and handling costs. |

